Effective Date: November 7, 2026
Accepted Payment Methods
We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard and Visa through our enabled payment provider. The options available for your order are displayed at checkout and may depend on your card issuer and location.
Checkout and Currency
All prices and charges are in U.S. dollars (USD). Add your chosen scarf or bag to the cart, enter your contact and shipping details, review the delivery option, tax and full total, then enter payment details and submit the order. Review the amount before confirming payment. Your card issuer may apply its own conversion or international transaction charges.
Payment Security
Payment details are submitted through the checkout and payment provider's secure processing systems. Additional issuer authentication may be required. Our support team will never ask you to send your full card number, security code or banking password by email or through the contact form. No online system is completely risk free.
Order Confirmation
After submitting your order, you receive an order confirmation at the email address you provided. Check your spam folder and contact us if it does not arrive. An order confirmation acknowledges receipt; acceptance occurs when we send the shipping confirmation. If payment is declined or an order must be canceled before acceptance, we notify you and return any captured amount for the canceled order.
Payment Problems
If a payment fails, check the card details, expiration date, billing address and available funds. Complete any authentication requested by your issuer or try another method shown at checkout. Contact your card issuer about an unexplained decline. Avoid repeated submissions when an order may already have succeeded; check your email and contact us so we can help prevent duplicate orders. A pending authorization may take time to disappear according to your issuer's rules.
Refunds
Approved refunds go to the original payment method. For returns, we inspect and issue an approved refund within 1–3 business days of receiving the item. The provider usually posts it within a further 1–3 business days, although the bank may take longer. See our Refunds and Returns Policy for the 30 day request window, eligibility and return process.
Order Cancellation
To cancel an order before it ships, email info@poshresaleconsignment.com as soon as possible with your order number. If your order has not shipped, we will cancel it and issue a full refund to the original payment method, with no cancellation or handling fee. We process the refund within 1–3 business days; the payment provider usually posts it within a further 1–3 business days, although your bank may take longer. Once an order has shipped, cancellation is no longer available and our return process applies.
Contact Us
Store Name: Posh Resale the Consignment Shop
Address: 1603 U.S. Route 9, Town Center, Clifton Park, NY 12065, United States
Phone: +1 (518) 371-5599
Email: info@poshresaleconsignment.com
Opening Hours: Wednesday to Saturday, 10:00 AM to 6:00 PM. Sunday to Tuesday: Closed.
Time Zone: Eastern Time (ET), America/New_York; EST or EDT as applicable.
Response Time: We respond within 24 hours.