Shipping policy

Effective Date: November 12, 2026

Delivery Area and Shipping Cost

We ship online orders to the United States. Standard shipping is free, with no minimum order value. We do not currently offer international delivery.

Order Processing and Cutoff

We process orders within 1–3 business days after payment authorization. Our daily order cutoff is 2:00 PM (14:00) Eastern Time, America/New_York (EST or EDT as applicable). Orders placed after the cutoff begin processing on the next business day. Shipping business days are Monday through Friday, excluding U.S. public holidays; physical store opening hours are listed below.

Transit Time and Delivery Partner

Please allow 8–15 business days for transit after dispatch. Routes may use YANWEN or CNE, depending on the item and destination; the carrier for your parcel will appear in your shipping confirmation. Processing time is additional. Estimates are not guaranteed arrival dates; weather, carrier disruptions, customs processing and address issues can cause delays. If we learn of a material delay, we will contact you with available options.

Tracking Your Order

When your order ships, we send a shipping confirmation email with a tracking number and carrier link. You can use it on the carrier's website to follow your parcel. Allow time for the first carrier scan. If you do not receive tracking within 3 business days after placing the order, contact us with your order number. Orders fulfilled by supplier partners may arrive in separate parcels; we provide available tracking for each shipment.

Delivery Problems

Check your delivery address before submitting the order. For an address change, missing parcel, delivery damage or a shipment that stops updating, contact our store promptly. We will investigate with the fulfillment partner or carrier and arrange an appropriate remedy. Please keep packaging and photos for a damage claim if possible.

Order Cancellation

To cancel an order before it ships, email info@poshresaleconsignment.com as soon as possible with your order number. If your order has not shipped, we will cancel it and issue a full refund to the original payment method, with no cancellation or handling fee. We process the refund within 1–3 business days; the payment provider usually posts it within a further 1–3 business days, although your bank may take longer. Once an order has shipped, cancellation is no longer available and our return process applies.

For an item already delivered, see our Refunds and Returns Policy, including the 30 day request window and responsibility for return postage.

Contact Us

Store Name: Posh Resale the Consignment Shop
Address: 1603 U.S. Route 9, Town Center, Clifton Park, NY 12065, United States
Phone: +1 (518) 371-5599
Email: info@poshresaleconsignment.com

Opening Hours: Wednesday to Saturday, 10:00 AM to 6:00 PM. Sunday to Tuesday: Closed.
Time Zone: Eastern Time (ET), America/New_York; EST or EDT as applicable.
Response Time: We respond within 24 hours.