Privacy policy

Effective Date: November 7, 2026

Who This Policy Covers

Posh Resale the Consignment Shop operates this Shopify store. This policy explains how we collect, use, disclose and retain personal information when you browse, purchase, contact us or use our online services.

Information We Collect

We may collect your name, billing and delivery addresses, email, phone number, account details, order history, returns, messages and information you choose to send us. Our payment providers process payment credentials; we receive transaction details and payment status rather than your full card security code. We also collect device and browsing information such as IP address, browser, pages viewed, approximate location, cookie identifiers and interactions with the store.

Personal Information Sources

We receive information directly from you through checkout, forms, accounts and correspondence; automatically from your device through cookies and similar tools; and from service providers such as Shopify, payment processors, fulfillment suppliers and carriers. Where enabled, marketing or analytics partners may provide interaction or campaign information.

How We Use Information

We use personal information to process payments and orders, arrange delivery, provide tracking, handle returns, answer requests, maintain accounts and records, prevent fraud, secure our services and comply with legal obligations. We use relevant browsing information to operate and improve the store. Where permitted and in line with your choices, we may use contact or interaction information for marketing. You can unsubscribe from promotional emails using the link in the message; order-related notices may still be sent.

How We Disclose Personal Information

We share information needed to provide services with Shopify, payment providers, our fulfillment partners including EPROLO, carriers, technology hosts and customer support or analytics providers. For example, a fulfillment partner needs your delivery details to send your order. These recipients process information for their services and are subject to applicable contractual and legal requirements.

If advertising features are enabled, identifiers and activity information may be shared with advertising partners to measure campaigns or deliver targeted ads, subject to required consent and opt-out rights. Such sharing may be considered a sale or sharing under some U.S. privacy laws. Use our Your Privacy Choices page or contact us to exercise applicable choices. We may also disclose information when you direct us to, to comply with law or a valid legal request, to protect rights and safety, or as part of a business transfer subject to appropriate safeguards.

Cookies and Similar Technologies

Essential cookies support functions such as the cart, checkout, security and your preferences. Analytics and advertising technologies, when used, help measure visits and campaigns. Where a consent banner is provided, use it to manage nonessential technologies. You can also adjust browser settings, although blocking essential cookies may prevent parts of the store from working. We honor legally required opt-out preference signals, including Global Privacy Control where applicable.

Data Security and Retention

We use reasonable administrative and technical safeguards and rely on service providers for secure hosting and payment processing. No system or transmission is completely secure. We retain information for as long as reasonably needed to fulfill orders, resolve disputes, meet legal and accounting obligations and maintain security. Retention depends on the type of information and purpose; we delete or de-identify information when it is no longer needed, subject to lawful retention requirements.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your personal information; opt out of targeted advertising, sale or sharing; withdraw consent; or appeal a denied request. Contact us using the details below. We may verify your identity and an authorized agent's authority before fulfilling a request. We will respond within the period required by applicable law and will not discriminate against you for exercising a protected right. Shopify also processes certain information for its own services; its privacy notices describe rights relating to that processing.

Children's Privacy

Our store is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided such information, contact us so that we can investigate and take appropriate action.

Third Party Links and International Processing

Links, maps, social features and payment services may take you to third-party services with their own privacy practices. Review their policies before providing information. Shopify and other providers may process information in countries outside the United States, under applicable legal safeguards.

Changes to This Policy

We may update this policy when our services or legal requirements change. The effective date above identifies the current version. We provide additional notice or seek consent when required by law.

Contact Us

Store Name: Posh Resale the Consignment Shop
Address: 1603 U.S. Route 9, Town Center, Clifton Park, NY 12065, United States
Phone: +1 (518) 371-5599
Email: info@poshresaleconsignment.com

Opening Hours: Wednesday to Saturday, 10:00 AM to 6:00 PM. Sunday to Tuesday: Closed.
Time Zone: Eastern Time (ET), America/New_York; EST or EDT as applicable.
Response Time: We respond within 24 hours.