Terms of service

Effective Date: November 7, 2026

Overview and Acceptance

Welcome to Posh Resale the Consignment Shop. In these terms, "we," "us" and "our" refer to our store. Shopify provides the platform for our website and online checkout. These Terms and Conditions govern your use of the site and purchases, together with our Privacy Policy, Shipping Policy and Refunds and Returns Policy.

By using the site or placing an order, you agree to these terms to the extent permitted by applicable law. You must be legally able to enter a purchase contract or use the services with appropriate permission. Provide accurate contact, delivery and payment information, and do not use the site for unlawful activity, fraud or interference with our systems.

Products and Information

Our online collection includes scarves and everyday bags sourced through supplier partners. Products may be shipped directly by a fulfillment partner. Product pages describe available materials, dimensions, options and contents. Measurements are approximate where stated, and screen settings may affect perceived colors. Photographic props are excluded unless expressly included. We aim to keep listings accurate and will correct material errors; this does not limit your rights if an item is faulty or materially misdescribed.

Order Acceptance

An order confirmation acknowledges receipt of your request; acceptance occurs when we send a shipping confirmation. We may decline or cancel an unshipped order because of stock unavailability, an unresolved material pricing error, suspected fraud or a delivery restriction. We will notify you and refund any payment for a canceled order. We will not substitute a product or charge a higher price without your agreement.

Pricing and Payment

Prices and checkout charges are in U.S. dollars (USD). Applicable tax and any delivery charge are displayed before you place the order. The payment methods actually available to you are shown at checkout and depend on the payment provider and card issuer. Payment must be authorized for the order to proceed. You confirm that you are authorized to use the selected payment method. Prices may change for future orders; changes do not alter an accepted order.

Shipping

We currently serve the United States. Review our Shipping Policy for processing, dispatch, delivery estimates and tracking. Delivery estimates depend on the destination and carrier and are not guaranteed arrival dates. We remain your point of contact for delivery problems, including orders fulfilled by a supplier.

Returns Exchanges and Cancellations

You may request an eligible return or exchange within 30 calendar days of delivery under our Refunds and Returns Policy. Unused items must retain their original tags, packaging and accessories for change of mind returns. We cover return postage for damaged, defective or incorrect items; you cover change of mind return postage. There is no restocking fee. Refunds are issued to the original method within 1–3 business days after receipt and inspection; the provider usually posts them within a further 1–3 business days, though banks may take longer.

Order Cancellation

To cancel an order before it ships, email info@poshresaleconsignment.com as soon as possible with your order number. If your order has not shipped, we will cancel it and issue a full refund to the original payment method, with no cancellation or handling fee. We process the refund within 1–3 business days; the payment provider usually posts it within a further 1–3 business days, although your bank may take longer. Once an order has shipped, cancellation is no longer available and our return process applies.

Intellectual Property

Our store name, original text, designs and other site content belong to us or their respective licensors. You may use the site for personal shopping, but may not reproduce, distribute or exploit protected content commercially without permission. Third-party names and marks remain the property of their respective owners.

Third Party Services

Third-party links and features are provided for convenience and are governed by their own terms. Shopify provides the commerce platform and is not the seller of our products. Your purchase and product support relationship is with our store.

Disclaimer and Limitation of Liability

We take reasonable care in operating the store but cannot promise uninterrupted or error-free website access. To the extent permitted by law, the website is provided on an "as available" basis. Nothing in these terms excludes statutory product guarantees or liability that cannot legally be excluded, including liability for fraud or other protected claims.

To the fullest extent permitted by applicable law, we and our service providers, including Shopify, are not liable for indirect, incidental, special or consequential losses arising from use of the site. Any limitation applies only where lawful and does not restrict your nonwaivable consumer rights or our obligations to provide an appropriate remedy for your purchase.

Termination

We may suspend or end access to the site for a material breach, fraud, unlawful activity or a security risk, subject to applicable law. Termination does not remove obligations for existing orders, refunds or amounts lawfully due. Provisions that are intended to continue, including intellectual property, lawful liability limitations and dispute provisions, survive termination.

Indemnification

To the extent permitted by law, you agree to indemnify our store and its service providers, including Shopify, against reasonable third-party losses and costs caused by your unlawful use of the site or material violation of these terms or another person's rights. This does not require you to cover losses caused by our own unlawful conduct. We will notify you of a claim and reasonably cooperate; a settlement imposing obligations on you requires your agreement.

Governing Law

These terms are governed by the laws of New York and applicable U.S. federal law, without excluding mandatory consumer protections that apply where you live. Please contact us first about a concern so that we can try to resolve it. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful.

Changes to the Terms

We may update these terms for future use of the services. The effective date appears above. The version in effect when an order is accepted governs that order unless a change is required by law or agreed with you.

Contact Us

Store Name: Posh Resale the Consignment Shop
Address: 1603 U.S. Route 9, Town Center, Clifton Park, NY 12065, United States
Phone: +1 (518) 371-5599
Email: info@poshresaleconsignment.com

Opening Hours: Wednesday to Saturday, 10:00 AM to 6:00 PM. Sunday to Tuesday: Closed.
Time Zone: Eastern Time (ET), America/New_York; EST or EDT as applicable.
Response Time: We respond within 24 hours.